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How do I setup Outlook Express for e-mail?

To set up Outlook Express with your  User Name and password, follow the steps outlined below.

  • Open Outlook Express by double-clicking the Outlook Express icon on your desktop outlook express
  • The first time you start Outlook Express the Internet Connection Wizard will run. Select Create a new Internet mail account and click Next to continue (Alternatively you can open up Outlook Express and go to “Tools” then “Accounts”and then “Add” a mail account)
  • outlook1
    On the Your Name screen type in your name as you would like it to appear on your outgoing e-mail messages and click Next to continue
  • Enter Your Name as You Want it to Appear
  • Type in your  e-mail address on the Internet E-mail Address screen. Click Next to continue
  • enter the email address
  • On the E-mail Server Names screen, select POP3 from the drop down list. In the space provided below Incoming mail (POP3, IMAP or HTTP) server:, enter mail.yoursitename.com. Type in smtp.yoursitename.com as your Outgoing mail (SMTP) server: and click Next to continue (if your site ends in .net,.us,.org etc. make sure you use that..
  • enter the server information
    On the Internet Mail Logon screen, type in your  user name in the field titled Account name:. Your user name is everything leading up to, but not including the @yournetworkname.com  part of your e-mail address. For example, if your e-mail address is frank@hireintel.com, you would enter Frank as your Account name:. In the Password: field, enter in your  assigned password. If you do not wish to enter your password every time you check your e-mail, put a check in the box labelled Remember password. Click Next to continue
  • enter your account name and password

Congratulations, you have now set up Outlook Express as your e-mail program. Click Finish to begin sending and receiving e-mail

(if you have any other Email accounts with different websites simply repeat the process)

That is the Basic settings for outlook and outlook express, In some circumstances you might not be able to send outgoing email. Some Internet Service Providers have a block on using their service and a outgoing server that is not connected with their email. Customers of Bellsouth Internet Service are prone to this error.

 If that is the case the solution is simple.

How to Fix a SMTP Error

To Fix the SMTP (outgoing server ) error you must assign the outgoing mail server to the email address of your primary email that was provided to you by your internet service provider.

After setting up Outlook Express (or outlook) you simple go back to the email properties (In Outlook Express go to Tools and then accounts to get to the following screen)



Highlight The mail account that you want to change, click properties to get to the screen below and click the servers tab at the top of the page.

Change the Outgoing server to whatever your internet service provider uses, do not change the incoming server or other settings. Now Put a check in the box that says “my server require authentication” and click settings.

The following screen will appear.

Highlight “log on using” and enter the account name that your ISP (Internet Service Provider) gave you as a email address and enter the password, don’t forget to put a check in the remember password box.

Click “OK” and save all the settings that you just did, close outlook and when you reopen it everything should work properly. If it doesn’t contact your ISP, they might require different settings such as secure password authentication, certificates or possible other changes. 

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